FAQ

Frequent Asked Questions

What are Mashael’s beauty Masterclasses?

Mashael’s beauty Masterclasses are professional makeup learning platform created by Saudi Makeup Artist. The masterclasses have been designed to help you master the art of makeup. Whether you’re beginner, beauty enthusiast, or aspiring makeup artist, these classes provide expert techniques, industry secrets, and hands on experience to elevate your skills.

Who can join the master classes?

Anyone with a passion for Makeup! The classes are perfect for beginners, aspiring makeup artists, and professionals looking to refine their skills. Each season is tailored to your experience level to ensure you get the most out of your training.

What are included in the Star Membership?

The Star membership grants you one year of access to three feature-length masterclasses and a season of eight episodes focused on mastering Mashael's techniques, including skin prep, flawless complexion, brush knowledge, contouring, natural brows, winged eyeliner, blending techniques, ombre lips, and proper lash application.

You'll explore looks such as the "Less is More" (Natural No Makeup Makeup), bridal glam, and Mashael’s Signature Glow with soft, smoked out eyes. Each masterclass lasts between 15 and 40 minutes and comes with a complete kit list and detailed course notes.

With your Star membership, you'll have a personal profile page on our website where your masterclasses will be accessible upon payment. Upon completion of the course, you’ll receive a personalized certificate.


Masterclasses last between 15 & 40 minutes, and includes a full kit list and detailed course notes. With the Star membership you’ll have your own personal profile page on the website, where your masterclasses will be loaded upon payment. Once you completed the course, you will receive a personalized certificate of completion.

Where can I watch Mashael’s master classes?

You can watch any time during your subscription period which is one year for the star membership. Via your personal desktop, tablet or mobile by logging into your personal account to the website. This allows you to watch and practice simultaneously, which is Mashael’s preferred learning method for mastering techniques.

I want to cancel my membership, can I get a refund?

Due to the nature of digital content unfortunately no refund is available. This is confirmed in your receipt of purchase and our Ts and Cs. Please note that there aren’t refunds for partially unused membership periods or any other case.

What do I have to do to get the certificate of completion?

By subscribing to the Star Membership you will automatically be able to download your Certificate of Completion. Simply click on your personal Dashboard, click Certifications and your certificate will be there. This is for your personal records, and can be shared as you wish. Don’t forget to tag Mashael if you share on your socials!

Where can I get to book a makeup appointment?

By contacting Etoile Salon in Jeddah where is the only place responsible for Mashael’s bookings whether in Jeddah or elsewhere. Also you can find Mashael’s Salon on Instagram @Etoilesalons

Do i need to book just inside the salon for my wedding?

You don't need to limit yourself to booking just inside the salon for your wedding! I offer bridal services both in the salon and on location at venues such as halls or hotels within Jeddah, and even outside the city. This flexibility allows you to choose the environment that best suits your needs.

If you're considering an out of KSA service, I can work with you to coordinate transportation and ensure that everything runs smoothly on your big day. My goal is to make your bridal experience as convenient and enjoyable as possible!

Feel free to reach out if you have any specific locations in mind or if you'd like to discuss your plans further.

Can I book a physical private class?

You may send an email request for the private classes whether in Jeddah or outside the kingdom and also can be announced on socials for opening slots if any available. Travel arrangements and details can be discussed upon request.

info@mashaelsbeauty.com